Note: you can also refer Morpho RD Service Test Page Status document (included in download folder) to perform above steps.Click on Capture button to capture biometric. Click on DeviceInfo button to get device detail. Once test page will open on the browser, Click on RDService button to get status whether RD service is in Ready state or not. Right click on MorphoRDServiceTestPage.html, click on open with and select browser(Internet Explorer/Google Chrome). Mantra,Cogent,Startek,etc.) is not running on the machine. Please make sure that RD Service of another device vendors (e.g. Now Go to downloaded folder of RD service and open MorphoRDservicetestpage.html and follow below steps to check RD service status, device info and capture: You will get successful device registration message on screen once the device will be properly connected to system. For Windows machine, if RD service is not installed, download the Windows RD Service from download option in RDserviceonline Portal (downloaded folder will contain RD service Exe, Sample test page and Morpho RD Service Test Page Status document), Install the RD Service and plug the Morpho device to windows machine.How can I check my RD Service is working properly?. The RD support team will revert you accordingly.
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